You Should Not Receive This Email Again
Why is my eastward-mail not getting to the recipient?
Updated: 08/31/2020 by Calculator Promise
When an electronic mail is sent to one or more recipients, you usually assume the email volition be successfully received past each of them. Merely when an email is not delivered successfully, you beginning to question what happened and why. Sometimes you volition receive a render e-post stating there was a problem and what information technology is, but not always. It can be frustrating to figure out the issue and how to resolve it.
When an e-mail is not delivered to a recipient, several reasons could exist the cause. Review each link below for farther data.
Electronic mail sent to invalid e-mail address
Sending an email to an e-mail address that is misspelled or does not be results in that e-post non being delivered. While it seems obvious, information technology is hands overlooked and happens often.
Even if it's spelled correctly, if the e-postal service accost does not exist, the email cannot be delivered and you will usually receive a non-delivery notification. The notification volition tell you the e-mail address does not exist, isn't constitute, or other of import information.
Note
A non-delivery notification may be sent to your spam folder.
To resolve these issues, verify the e-mail address is spelled correctly and that information technology is valid. You lot may want to contact the recipient by phone to confirm the spelling and validity of the e-mail service accost.
E-mail sent to Junk binder
E-mails tin can sometimes exist sent to a Junk folder in the recipient'south business relationship without them realizing it. The cause could be the recipient previously flagged your e-mails as junk by accident, resulting in all futurity e-mails being diverted to the Junk folder.
The email client or electronic mail service may also flag the e-mail as graymail, a blazon of east-postal service not considered as spam, simply too not considered every bit of import eastward-mail service either. E-mails flagged as graymail oft are sent to the Junk folder.
To resolve an issue with email getting sent to a Junk folder, ask the recipient to check their Junk folder. If the east-mail is institute at that place, they can flag it "not Junk," which allows messages once again to go to the recipient'due south Inbox.
E-postal service marked as spam past east-mail provider
Many e-mail providers have anti-spam protection built into their e-mail service. The anti-spam protection attempts to detect if an e-mail is spam, and if and so, block information technology from existence delivered. Sometimes the anti-spam protection feature gets information technology wrong, however, and incorrectly marks messages equally spam.
If the email is getting sent to a business concern, they may have an e-mail security system that works to discover spam e-mail. Like the anti-spam protection of an email provider, a security system will endeavour to determine if an email is spam, and so cake information technology accordingly.
To resolve an incorrect spam detection, enquire the recipient to request that their eastward-mail service provider or security organization whitelist your electronic mail accost.
Recipient's mail server blocked the e-mail
Due east-mails are sent and received through a post server. Sometimes, a message sent from another mail server may be blocked due to suspicious content found in those which were sent previously. Suspicious content can include viruses, malware, and links to sure websites.
If y'all think recipients are not receiving your e-mails because the mail server is blocking them, contact the recipient by phone or through another e-mail account. Work with the recipient to decide if your mail server is in fact being blocked by the recipient'south mail server. If and so, the administrator of the recipient's mail server might consent to review the cake, or make an exception.
Sending mail server listed on a blacklist
The nigh severe reason east-mails are not delivered to a recipient is considering a postal service server could be blacklisted. When a mail server sends a lot of spam or is constitute to send suspicious content to multiple mail servers, a company often adds the offending postal service server to a blacklist. The blacklist is a way to let e-mail providers and security systems know that they should block all eastward-mails from a specific mail server. There are over one hundred e-mail blacklists and a post server tin be on one or more of them.
To resolve this outcome, contact your electronic mail provider to ask them to work with the company on which your mail server is listed.
If yous piece of work at a company and your e-mails are being blocked due to blacklisting, contact your e-post administrator, cybersecurity ambassador, or IT aid desk-bound. Let them know the company's mail server is blacklisted and ask them to have information technology removed.
Recipient doesn't have the time to respond
If you don't know the recipient or have no other way of contacting them to verify they're receiving the email, they may non accept the fourth dimension to respond. Many people, and fifty-fifty some companies, don't respond to every electronic mail they receive and instead delete due east-mails that exercise non interest them.
If you're trying to reach someone non responding by electronic mail, try other forms of communication, such equally a website contact form or through social networking.
Source: https://www.computerhope.com/issues/ch001990.htm
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